As a consultant in the Construction Industry, I see many organisations that don’t fully consider this when planning and building Document Control systems. Systems often sit stagnant and 'just work' for many years.
This can have a negative effect on the quality of a solution and can even hold us back, leaving processes out of date and the business vulnerable for competition to disrupt.
If you are thinking this sounds like something your organisation does, you may be missing on the software opportunity.
The fact that it can be modified and improved is one of its biggest strengths. If we continue to invest in making our systems better, they will frequently provide us with new value and hopefully help us to avoid having to play catch-up!