๐๐ผ๐น๐ฑ๐ฒ๐ป ๐ฟ๐๐น๐ฒ ๐ถ๐ป ๐๐ผ๐ฐ๐๐บ๐ฒ๐ป๐ ๐๐ผ๐ป๐๐ฟ๐ผ๐น: โ๐๐ผ๐ปโ๐ ๐ฏ๐ฟ๐ฒ๐ฎ๐ธ ๐๐ผ๐๐ฟ ๐ผ๐๐ป ๐ฟ๐๐น๐ฒ๐โฆโ
Whilst conducting an auditing session for a new client recently, I noticed a quite a few errors made by the same project team member. The descriptions for most of the items where abbreviated. This went against the clients Document Control Procedure and it was causing all sorts of issues around searchability.๐
As I investigated further I also noted that the Document Controller had started to correct the errors of the project team member. After a conversation and a training session we identified that the Document Controller didnโt want to add further pressure to the project team member so thought it was best to correct the mistakes. ๐ฎ
As tempting as it may be, this is not the correct approach. Through correcting the mistakes and not following the procedures , this resulted in further errors and a bit of a mess if Iโm honest.๐
Remember as a Document Controller you are there to regulate and control the documents. Know your procedures and follow them to ensure quality and consistency within your project!๐