Golden Rule in Document Control 🥇

𝗚𝗼𝗹𝗱𝗲𝗻 𝗿𝘂𝗹𝗲 𝗶𝗻 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗖𝗼𝗻𝘁𝗿𝗼𝗹: ‘𝗗𝗼𝗻’𝘁 𝗯𝗿𝗲𝗮𝗸 𝘆𝗼𝘂𝗿 𝗼𝘄𝗻 𝗿𝘂𝗹𝗲𝘀…’

Whilst conducting an auditing session for a new client recently, I noticed a quite a few errors made by the same project team member. The descriptions for most of the items where abbreviated. This went against the clients Document Control Procedure and it was causing all sorts of issues around searchability.🔎

As I investigated further I also noted that the Document Controller had started to correct the errors of the project team member. After a conversation and a training session we identified that the Document Controller didn’t want to add further pressure to the project team member so thought it was best to correct the mistakes. 😮

As tempting as it may be, this is not the correct approach. Through correcting the mistakes and not following the procedures , this resulted in further errors and a bit of a mess if I’m honest.😅

Remember as a Document Controller you are there to regulate and control the documents. Know your procedures and follow them to ensure quality and consistency within your project!😁


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